Overview
PLUMBCLAD Pty Ltd is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
By using our website, you agree to the collection and use of information in accordance with this policy.
What information we collect
We may collect the following personal information when you visit our website or make an enquiry:
- Your name, email address and phone number via our contact form
- The nature of your roofing enquiry
- Website usage data collected automatically via analytics tools such as Google Analytics, including your IP address, browser type, pages visited and time spent on the site
- Cookie data used to improve your browsing experience
How we use your information
We use the information we collect to:
- Respond to your enquiries and provide information about our services
- Schedule and carry out roofing services
- Communicate with you about your project or booking
- Improve our website and customer experience through analytics data
We will never use your personal information for purposes unrelated to the above without your consent.
Cookies and analytics
Our website uses cookies — small text files stored on your device — to analyse how visitors use our site. This data is aggregated and anonymised where possible and is used solely to improve our website’s performance and user experience. You can disable cookies through your browser settings, though this may affect some website functionality.
Sharing your information
We do not sell, trade or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, such as website hosting or analytics providers, provided they agree to keep your information confidential.
We may also disclose your information if required to do so by law.
Data storage and security
Your personal information is stored securely and we take reasonable steps to protect it from unauthorised access, loss or misuse. Our website uses SSL encryption to protect data transmitted via contact forms.
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Accessing or correcting your information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To make a request, please contact us using the details below and we will respond within a reasonable timeframe.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
PLUMBCLAD Pty Ltd
Phone: 0400 020 651
Email: info@plumbclad.com.au
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Last updated: April 2026